Channel manager — OTA Channel Manager

New-host offer: one booking-engine package includes the full PMS; Notifications and Channel manager are optional modules. See Packages and modules for prices, the 7-day trial and what is included. Existing paying hosts keep their agreement.

Channel manager is Atlas PMS’s built-in channel manager for OTA synchronization. It keeps your availability, rates, and bookings in sync across online travel agencies (OTAs) so you never double-book — all from one calendar, with no separate channel-manager account to manage.

Guided onboarding

Channel manager is an independent optional module at ₹300 per active listing or physical hotel room per month. You connect your own channels from the Calendar — there is nothing to wire up outside Atlas. Prefer to keep things calendar-only for now? iCal sync availability is shown in your account (see below).

iCal sync vs Channel manager

	iCal sync (check account access)	Channel manager (optional module)
Availability	Two-way	Two-way
Rates pushed to OTAs	No	Yes
Bookings pulled with full guest details	No — dates are blocked only	Yes
Setup	Paste calendar links both ways	Guided connect + room mapping

iCal calendar sync

iCal sync keeps your availability aligned across OTAs without pushing rates or pulling full booking details:

• Export — Atlas gives each listing a private calendar link (an .ics URL) that you paste into Airbnb, Booking.com, and other OTAs so they see your booked dates.
• Import — paste each OTA’s calendar link into Atlas so their bookings block those dates on your Atlas calendar.

You manage this under OTA iCal Sync in the admin portal. iCal keeps availability aligned; it does not push rates or pull full booking details — that is what Channel manager adds.

What Channel manager does

Channel manager provides two-way sync with major OTAs:

• Rates — pushes your nightly rates out to connected channels.
• Availability — pushes your open and blocked dates.
• Bookings — pulls OTA bookings into Atlas automatically, with full guest and stay details.

Supported OTA connections are Airbnb, Booking.com, MakeMyTrip, Agoda and Expedia.

You will find it in the admin portal under Settings → Channel Manager.

Connecting an OTA

You connect each channel yourself: on the Calendar, open Channel manager, press Connect OTA, then Connect with (Booking.com asks for your Hotel ID). If a new room type has to be added on the channel side, press Request provisioning and the Atlas team adds it. There is no separate channel-manager account to create. Step-by-step: Connecting Airbnb, Booking.com and other channels.

Viewing sync health

Each listing shows a sync status. A Stale or Sync error badge means a channel has not refreshed recently or has failed repeatedly — re-check the connection and allow the OTA time to refresh. See Troubleshooting for details.

Frequently asked questions

Do I need a separate channel-manager account? No. Channel manager is built into Atlas. You will not manage a separate login.

Which OTAs are supported? Channel manager supports Airbnb, Booking.com, MakeMyTrip, Agoda and Expedia. iCal sync also works with any OTA that supports calendar import/export.

How do I get Channel manager set up? Add the Channel manager module to any booking-engine package, then connect your channels from the Calendar.